Privacy Statement

Information we may collect

Depending on how you use the website, we may collect:

• Information you provide voluntarily, such as your name, email address, questions, comments or newsletter preferences.
• Basic technical information, such as your browser type, device type, approximate location, pages visited and referring website.
• Transaction and membership information if paid products, subscriptions or member-only services are offered. Payment-card details will be handled by the payment provider and will not be stored directly by innovaHub.ca.
• Information contained in messages or forms you submit.

This website is hosted by a third-party hosting provider, which operates under its own privacy policy. innovaHub.ca does not control or accept responsibility for the privacy practices of the hosting service or other websites, services or data linked through this website.

Stand-alone and web-based applications accessed through or offered by this website may be operated by third parties and may be governed by privacy policies independent from innovaHub.ca and this website.

How information is used

Information may be used to:

• Respond to questions and requests.
• Deliver newsletters, downloads, publications or services you request.
• Manage accounts, memberships, purchases and subscriptions.
• Improve the website, its content, digital tools and services.
• Diagnose technical problems and protect the website from fraud, misuse or security threats.
• Meet legal, regulatory or record-keeping requirements.

We will collect and use personal information only for reasonable purposes and will limit collection to what is needed.

Consent and communications

By voluntarily submitting personal information, you consent to its collection and use for the stated purpose.

You may unsubscribe from promotional emails at any time by using the unsubscribe link in the message or contacting us. Transactional or service-related messages may still be sent when necessary.

Cookies and analytics

The website and its service providers may use cookies or similar technologies to operate the site, remember preferences, measure traffic and understand how visitors use its pages.

You can limit or block cookies through your browser settings. Some website features may not work properly if cookies are disabled.

Service providers

innovaHub.ca may use trusted service providers for website hosting, analytics, email and form delivery, file storage, embedded media, payment processing, subscriptions or other site functions.

These providers may process information in Canada or other countries. Information stored outside Canada may be subject to the laws of the country where it is processed.

Service providers may use personal information only as required to provide their services or as allowed by their disclosed privacy terms.

External links and embedded content

The website may link to or display content from third-party services, including video, social-media, mapping, payment or document-hosting platforms. These services operate under their own privacy policies and may collect information when you interact with them.

innovaHub.ca is not responsible for the privacy practices or content of external websites and services.

Sharing information

innovaHub.ca does not sell or rent personal information.

Information may be shared:

• With service providers that support the website or deliver requested services.
• When required by law, court order or lawful government request.
• To investigate fraud, misuse, security threats or violations of website terms.
• As part of a business transfer, provided the information remains appropriately protected.

Retention and security

Personal information will be kept only as long as reasonably necessary for the purpose for which it was collected or as required by law.

Reasonable administrative, technical and physical safeguards are used to protect information. However, no website, email system or online storage service can guarantee absolute security.

Access and correction

You may request access to the personal information innovaHub.ca holds about you. You may also ask for inaccurate information to be corrected or request deletion where legally and operationally possible.

Identity verification may be required before fulfilling a request. Some information may need to be retained for legal, security, transaction or record-keeping purposes.

Children’s privacy

The website is intended for a general audience and is not designed to knowingly collect personal information from children under 13. A parent or guardian who believes a child has submitted personal information may contact us to request its removal.

Changes to this statement

This Privacy Statement may be updated when website features, service providers or legal requirements change. The revised statement will be posted on this page with a new “Last updated” date.

Contact

Privacy Contact
innovaHub.ca

Questions, complaints, access requests or correction requests may be directed to the Privacy Contact above. If a privacy concern cannot be resolved directly, you may contact the appropriate provincial or federal privacy commissioner.

Please do not send confidential medical, financial or other highly sensitive information through general website forms or email.